Our policies

A deposit holds your time and goes toward your service. Every set and fill takes one. Book on the booking page and we confirm by text or email. A three-hour set is booked for 6 p.m. or earlier, so it finishes before we close.

Please give 24 hours' notice to cancel or move a visit, and your deposit moves with you. With less notice, the deposit is kept. If you're running late, we hold 15 minutes for a fill and 30 for a full set. After that the visit is shortened, not extended, because the next client is booked behind you.

If you miss a visit without a word, we keep the deposit and hold your next visit only with prepayment. If something comes up, a text to (480) 555-0117 is all it takes.

Visits are for the client, 18 and over. You'll lie still with your eyes closed for a couple of hours, so please come on your own. A friend is welcome to wait in the entry, and no children are in the studio during appointments.

We ask every new client to patch test before a first set. It shows how your skin responds to the adhesive. It helps, but it can't predict every reaction, so tell us about allergies, sensitive eyes and any reaction you've had to tape or eye products. If you notice burning, swelling, redness or blurred vision, tell us and call your doctor or go to urgent care.

Come with clean lashes and no mascara, eye makeup or oil-based products near your eyes. Take contact lenses out before you lie down, wear something comfortable and arrive about ten minutes early for a first visit.

If you have an eye infection, have had a recent eye procedure or are being treated for an eye condition, check with your doctor before you book. If you're unsure, ask us, and we'll tell you whether to wait.

If something isn't right, tell us within a week. We'll look at your lashes and say what we can do. Services aren't refunded, but a concern always starts with a conversation.

Tips are welcome and never expected. You can add one when you pay at the end of your visit, and it goes to the artist who did your set.